Website Terms and Disclaimer
Effective Date: May 25, 2026
Last Updated: May 25, 2026
These Website Terms and Disclaimer (“Terms”) apply to your use of the IT Snowman, LLC website. By using this website, you agree to these Terms. If you do not agree, please do not use the website.
These Terms apply only to the public website. Managed IT services, security services, consulting, assessments, projects, hardware orders, software licensing, support, and other paid services require a separate written agreement, quote, Statement of Work, or other approved written document.
About IT Snowman
IT Snowman, LLC provides managed IT, managed security, backup, Microsoft 365, assessment, and related technology services for business clients. Our website is intended to help prospective clients learn about our services and decide whether to schedule an introductory call.
Website information is general
The information on this website is for general business and informational purposes only. It is not technical advice for your specific environment, legal advice, insurance advice, compliance advice, tax advice, or a promise that any particular service, tool, configuration, or result is right for your business.
You should not rely on website content as a substitute for a written assessment, written proposal, signed agreement, or professional advice tailored to your situation.
No service relationship from website use
Using this website, submitting a form, booking a meeting, sending an email, or calling us does not create a client relationship, managed services agreement, support obligation, emergency support obligation, confidentiality agreement, or duty to act.
A service relationship is created only when IT Snowman accepts you as a client through a written agreement, approved quote, Statement of Work, or other written authorization.
No emergency support
This website is not monitored for emergency support requests. Do not use website forms for urgent security incidents, active outages, business-critical problems, or emergencies.
If you are an existing client, use the support channels listed in your client agreement or onboarding materials.
If you are not an existing client, contacting us does not guarantee that we can assist with an urgent issue.
Service descriptions are not guarantees
Our website may describe services such as monitoring, patching, backup management, endpoint protection, Microsoft 365 hardening, restore testing, response targets, onboarding, documentation, and security reviews. These descriptions are general summaries.
Actual service scope, pricing, response targets, exclusions, tools, schedules, deliverables, and responsibilities are defined in the applicable written agreement, quote, Statement of Work, service plan, or client policy.
Security tools, backups, monitoring, automation, and best practices reduce risk but do not eliminate risk. We do not guarantee that systems will be uninterrupted, error-free, fully secure, fully compliant, immune from attack, or recoverable in every situation.
Pricing and availability
Any pricing or pricing range shown on the website is general information only. Final pricing depends on your users, sites, devices, servers, network, cloud services, security needs, backup needs, compliance needs, existing issues, onboarding requirements, and other factors.
Website pricing is not a binding offer. Services are subject to availability, fit, onboarding requirements, client approval, and a written agreement.
Good-fit and not-a-fit statements
Our website may describe the types of businesses we serve best and the types of environments we may not serve at this time. These statements are general business-positioning guidelines. IT Snowman may accept, decline, or refer prospective clients at its discretion.
No regulated-data submission through website
Do not submit passwords, private keys, payment card numbers, Social Security numbers, protected health information, sensitive personal information, confidential client data, or regulated data through website forms.
If we need sensitive information from you, we will work with you to choose a more appropriate method.
Third-party tools, links, and trademarks
Our website may mention or link to third-party products, services, websites, and other providers. Third-party names, logos, and trademarks belong to their respective owners.
References to third-party products or services do not mean those third parties sponsor, endorse, or are responsible for IT Snowman unless we expressly say so in writing.
We are not responsible for the content, security, privacy practices, availability, or accuracy of third-party websites or services.
Intellectual property
The text, graphics, logos, images, layout, and other content on this website are owned by IT Snowman or used with permission, unless otherwise stated.
You may view and print website pages for your own internal business evaluation. You may not copy, reuse, republish, modify, sell, or distribute website content for commercial purposes without our written permission.
Acceptable use
You agree not to:
- Use the website for unlawful, harmful, fraudulent, or abusive purposes
- Attempt to gain unauthorized access to the website, hosting platform, forms, systems, or related services
- Interfere with website operation or security
- Submit malware, malicious links, false information, or abusive content
- Scrape, copy, or harvest website content or contact information in a way that violates law or harms us
Disclaimer of warranties
The website is provided “as is” and “as available.” To the fullest extent allowed by law, IT Snowman disclaims all warranties related to the website, whether express, implied, statutory, or otherwise, including warranties of accuracy, availability, merchantability, fitness for a particular purpose, title, and non-infringement.
We try to keep website information accurate and current, but we do not guarantee that the website will always be complete, accurate, current, secure, available, or error-free.
Limitation of liability
To the fullest extent allowed by law, IT Snowman will not be liable for damages arising from or related to your use of, inability to use, or reliance on this website, including indirect, incidental, consequential, special, exemplary, or punitive damages, lost profits, lost revenue, lost data, business interruption, or security incidents.
Some laws do not allow certain disclaimers or liability limits. In those cases, our liability is limited to the greatest extent allowed by law.
Indemnification
You agree to defend, indemnify, and hold harmless IT Snowman, LLC and its owners, employees, contractors, and agents from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorney fees, arising from your misuse of the website, violation of these Terms, or violation of applicable law.
Changes to the website or these Terms
We may change the website, website content, service descriptions, pricing information, and these Terms at any time. The “Last Updated” date above shows when these Terms were last changed. Changes are effective when posted unless the updated Terms say otherwise.
Governing law
These Terms are governed by the laws of the State of Alaska, without regard to conflict-of-law rules.
Contact us
IT Snowman, LLC
7362 W Parks Hwy
PMB 721
Wasilla, AK 99623
Phone: (907) 885-6455
Toll-Free: (844) 227-8020
Email: info@itsnowman.com